Terms of Service

Pabu Flow is a paid wellness practice: short at-home yoga and breathwork sessions, a plan shaped from a quiz, a session library, soundscapes, and tools to build your own flow. Features can change as we improve the product. We may add, remove, or revise sessions, sounds, and plan logic. We do not promise that every session will always be available.

There is no free tier and no third-party advertising inside the app. A subscription is required for ongoing access after any preview we choose to offer.

Pabu Flow is a wellness tool. It is not medical advice, diagnosis, or treatment, and it is not a medical device. Nothing in the app, on the website, or in a plan is a promise to treat anxiety, pain, insomnia, injury, or any other condition.

Talk with a qualified healthcare provider about health concerns before you change how you move or breathe, and about whether a floor practice is appropriate for you. Practice at your own pace. Stop if something hurts, makes you dizzy, or feels wrong. You are responsible for choosing a clear space and for deciding whether a session is safe for your body that day.

We do not guarantee any particular result, including changes in stress, sleep, flexibility, mood, or how often you practice.

You must be at least 18 years old to create an account or buy a subscription. You must be able to form a binding contract where you live. The Service is not directed to children under 16.

You may not use Pabu Flow if we have previously banned you, or if the law where you live prohibits you from using this kind of service.

Web purchases are tied to your email. We may send an access code, a magic link, or both so you can open the app. Keep that email account and any access code private. You are responsible for activity under your account. Tell us at hello@pabuflow.com if you think someone else is using it.

One subscription is for one person. Do not share your account, access code, or entitlement in a way that lets other people use a plan they did not buy. We may suspend access that is being shared or abused.

You can delete your account in the app under Settings → Delete account. Deletion removes your Pabu Flow account and the plan and history stored with it. It does not by itself cancel a subscription. Cancel billing separately, as described below, or charges can continue.

Plans are offered on the website and in the iOS app. The price, billing period, and what you get are shown before you pay. That display is part of these terms. Web and App Store purchases are billed by different companies and do not automatically replace each other. If you buy in both places, you can be charged twice.

• Website. Stripe charges the plan you select. Current web plans are a yearly plan and a monthly plan, each billed in full at the start of the period. There is no free trial on the plans we offer now. Taxes may be added where required.
• App Store. Apple charges the plan you select, in the currency and at the price shown in the App Store, which can differ by country. Apple’s payment terms apply to that purchase.

Plans renew automatically at the end of each period, at the then-current price, until you cancel. You authorize those recurring charges. We may change prices or plan structure for future periods. If we do, we will tell you in the way the store or the law requires before the new price applies. If you do not agree, cancel before the next renewal.

After a successful purchase, access is unlocked through RevenueCat. That update is usually quick and can sometimes take longer if Apple or Stripe is delayed in notifying us.

You can cancel anytime. Cancellation stops the next renewal. It does not erase the period you already paid for.

• Website plan. Open the Stripe customer portal from the welcome page, from Settings → Manage subscription → Website in the app, or from the billing page on pabuflow.com. You can also email hello@pabuflow.com and we will help you get there.
• App Store plan. On your iPhone, open Settings → Apple ID → Subscriptions → Pabu Flow, or use Settings → Manage subscription → App Store in the app. Apple, not Hanna Solutions, processes that cancellation.

After you cancel, you can keep using Pabu Flow until the end of the period you already paid for. When that period ends, entitlement turns off once Stripe or Apple tells RevenueCat. Deleting the app or your account does not cancel the subscription.

• Website. Email hello@pabuflow.com. We review requests in good faith. Because a digital plan is available as soon as you pay, we do not promise a refund of a period that has already started, except where the law requires one or where we made a billing error.
• App Store. Request a refund from Apple at reportaproblem.apple.com. Apple decides those requests under its own rules. We cannot issue an App Store refund ourselves.

Chargebacks and payment disputes can result in lost access while the dispute is open. If you think a charge is wrong, write to us first so we can look it up.

If you downloaded the iOS app from Apple, you also agree to Apple’s Licensed Application End User License Agreement. If these terms conflict with Apple’s terms on a point that Apple requires, Apple’s terms control for that point. Apple is not responsible for the Service or for any maintenance or support we are not required to provide. Claims about the app should be sent to us, not to Apple, except for App Store billing questions, which Apple handles.

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service for your own wellness practice while your subscription is active and you follow these terms. We reserve all rights we do not expressly grant.

You will not:

• Copy, record, republish, or sell sessions, audio, illustrations, or text from the Service
• Rent, sublicense, or share your account so others can use a plan they did not buy
• Scrape, reverse engineer, or interfere with the Service, except where the law forbids that limit
• Use the Service to build a competing product or to train a model
• Remove copyright or proprietary notices
• Use the Service in any way that breaks the law or harms someone else

You keep ownership of what you submit, including quiz answers, a preferred name, custom-flow names, and messages to support. You give us a worldwide license to host, store, reproduce, and display that material only as needed to operate the Service for you, to keep backups, and to meet legal duties. That license ends when the material is deleted from our systems, except for copies we must keep for security, dispute, or legal reasons.

Do not submit someone else’s personal information, or anything you do not have the right to share.

The Service, including sessions, cues, audio, soundscapes, illustrations, the Pabu character, the wordmark, and the selection and arrangement of the library, belongs to Hanna Solutions or its licensors. These terms do not sell you that material. Feedback you choose to send may be used to improve Pabu Flow without any obligation to you.

Payments, sign-in, hosting, and subscription status depend on Stripe, Apple, Supabase, RevenueCat, and other processors named in the Privacy Policy. Their terms and privacy notices govern their parts of the transaction. We are not responsible for an outage or decision that is theirs, including an App Store refund decision or a declined card.

The Service is provided “as is” and “as available.” To the fullest extent the law allows, we disclaim warranties of merchantability, fitness for a particular purpose, quiet enjoyment, and non-infringement, and any warranty that the Service will be uninterrupted, error-free, or meet a health goal. Some places do not allow these disclaimers, so they apply only as far as they legally can.

To the fullest extent the law allows, Hanna Solutions and its members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising out of the Service or these terms. Our total liability for any claim relating to the Service is limited to the amount you paid us for Pabu Flow in the three months before the claim. This limit does not apply where the law does not allow it, including liability for fraud or for death or personal injury caused by negligence where that cannot be limited.

You use movement and breath practices at your own risk. We are not liable for injury that results from a session, except where the law does not allow that exclusion.

You will indemnify and hold Hanna Solutions harmless from claims, damages, and reasonable expenses (including attorneys’ fees) that arise from your misuse of the Service, your content, or your violation of these terms or of someone else’s rights, except to the extent the claim is caused by our own misconduct.

You may stop using Pabu Flow at any time and may delete your account. We may suspend or close access if you materially break these terms, if we must do so to comply with law, or if we discontinue the Service. If we discontinue the Service entirely, we will give a reasonable notice when we can. Sections that should survive by their nature — including intellectual property, disclaimers, liability limits, and indemnity — survive termination.

We may update these terms. The date at the top will change. If a change is material, we will provide notice in the app, on the website, or by email when it is reasonable to do so. If you keep using Pabu Flow after the update takes effect, you accept the new terms. If you do not accept them, cancel and stop using the Service.

These terms are governed by the laws of the United States and the state in which Hanna Solutions LLC is formed, without regard to conflict-of-law rules. Before filing a claim, you agree to email hello@pabuflow.com and give us 30 days to try to resolve the dispute informally. Courts in that state have exclusive jurisdiction, except that either of us may bring an individual claim in small-claims court, and either of us may seek injunctive relief for misuse of intellectual property.

Claims must be brought on an individual basis. You and Hanna Solutions waive any right to a class or representative action to the extent the law allows that waiver. If you are a consumer in a country that gives you non-waivable rights, those rights still apply.

If a court holds part of these terms unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our consent. We may assign them in connection with a merger, financing, or sale of the business. These terms, together with the Privacy Policy and the purchase terms shown at checkout, are the entire agreement between you and Hanna Solutions about Pabu Flow.

Hanna Solutions LLC
Pabu Flow
hello@pabuflow.com

Privacy Policy